Users unable to log in to Redzone

Incident Report for Redzone

Resolved

This incident has been resolved. Users should be able to log in to Redzone like normal.

Posted Nov 10, 2022 - 10:35 EST

Monitoring

A fix has been implemented and we are now monitoring the results. Users should now be able to log in to Redzone like normal.

Posted Nov 10, 2022 - 10:29 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 10, 2022 - 10:20 EST

Investigating

We are currently investigating an issue where users are unable to log in to Redzone due to an RBAC error. Next update in 15 minutes.

Posted Nov 10, 2022 - 10:11 EST

This incident affected: Redzone Authentication (Third-Party) (Auth0 User Authentication).