Unauthorized access error occurring when accessing web analytics reports

Incident Report for Redzone

Resolved

This incident has been resolved.
Posted May 13, 2026 - 14:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2026 - 14:11 EDT

Identified

The issue has been identified and the engineering team is working on a fix.
Posted May 13, 2026 - 09:39 EDT

Investigating

We are currently investigating this issue.
Posted May 13, 2026 - 08:37 EDT
This incident affected: Redzone Analytics (Third-Party) (Analytics (Sigma)).