This incident has been resolved. You should now be able to access the Redzone iOS Admin app and Web app without issue.
Posted Sep 24, 2024 - 14:16 EDT
Monitoring
Our third-party service has implemented a fix for this issue and we are now monitoring the results.
Posted Sep 24, 2024 - 13:02 EDT
Identified
It has been determined the issue stemmed from a third-party service; their team is actively implementing a fix. Users should begin to regain their access to the most recent versions of the Redzone Admin app.
Posted Sep 24, 2024 - 12:16 EDT
Update
We are continuing to investigate this issue.
Posted Sep 24, 2024 - 11:29 EDT
Update
We are continuing to investigate this issue. This is also affecting Web Admin functionality.
Posted Sep 24, 2024 - 11:03 EDT
Investigating
We are currently investigating an issue where users are unable to access the Redzone Admin Application.
Posted Sep 24, 2024 - 09:27 EDT
This incident affected: LaunchDarkly (Third-Party) (LaunchDarkly SDKs).