Resolved -
The auditor mode look back days issue is resolved.
Feb 23, 13:36 EST
Monitoring -
We’ve deployed a fix that allows for the auditor mode lookback days to be saved.
We’re monitoring to ensure this functionality persists.
Feb 23, 12:58 EST
Identified -
We’ve determined that look back days are not being committed upon save.
We’re working to provide a permanent fix for this issue. In the meantime, please contact support@rzsoftware.com for a workaround if you are impacted.
Feb 23, 05:36 EST
Investigating -
Our software engineering team is currently investigating reports of performance or degraded services.
Users may be experiencing an issue when trying to save lookback days for Auditor Mode.
Resolved -
This incident has been resolved.
Feb 19, 13:20 EST
Monitoring -
A fix has been implemented in version 58.1 of the Redzone app. Please update to the latest version for the fix to take effect. We are continuing to monitor the results.
Feb 19, 10:20 EST
Identified -
The issue has been identified and a fix is being implemented.
Feb 18, 12:38 EST
Investigating -
We are currently investigating this issue.
Feb 18, 11:41 EST